A MacBook Pro partially opened on a black background, a colourful glow cascades out across the aluminium.

Give your Mac or iOS device the care it deserves

Airiam specialises in repairs and upgrades to Apple products. Being Apple Certified we have the knowledge and accreditation to give your product the best service possible, without the restrictions of an Apple Store or the unknown of a third party repair shop. We have over thirteen years experience and a reputation for being thorough, considerate and approachable, aiding us in completing work expediently and to a high standard. We are based in the beautiful heritage city of Bath and service the surrounding area.

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"Excellent service. Nick made things very simple from start to finish including little details like a video explaining online signatures which was something I was not familiar with."

Caroline Bone

Explore the Airiam difference

There are many benefits to using Airiam for your Apple repair needs. Take a look below to find out more.

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APPLE CERTIFIED

We have been certified by Apple to carry out work on both Mac and iOS products, so you can be confident that your iMac, MacBook Pro or iPhone is in safe hands.

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MANY YEARS EXPERIENCE

With over thirteen years experience and a wealth of knowledge, we can offer solutions that are tailored to your unique requirements.

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FAST TRACK DIAGNOSTICS

Jumping you to the head of the queue with 'Fast Track Diagnostics' helps get you to a solution faster.

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PAPERLESS

Looking after our planet is important to us, so all of our paperwork is electronic keeping our impact on the environment to a minimum.

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HONEST RECOMENDATIONS

We only quote for what's needed and make recommendations that will benefit you, even if that means refering you to a third party.

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COLLECTION SERVICE

We offer a collection service to pick up and drop off your machine to your chosen location for your convenience (service charge applies).

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SERVICE NETWORK

As part of the service structure provided by the Farpoint collective, we have good links with both business support and training partners, offering you a wide range of services.

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QUICK TURNAROUND

Airiam has a reputation for getting work completed as quickly as possible and aims to promptly return your device.

A wide range of services that fit your needs

Whatever the issue Airiam has the answer, find out more about some of the services we offer.

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UPGRADES

Tuning your mac so that you can get the best performance or to bring it up to date.

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BATTERY REPLACEMENT

Battery not lasting as long? We can take care of that for you to give you back the performance you need.

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DATA RECOVERY

Lost data is never fun, we offer a first line data recovery service and will recommend the steps required to provide a backup solution for the future.

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LIQUID DAMAGE

Getting your machine back to working order once it's gotten wet, making sure you move forward with as much information as possible.

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MALWARE REMOVAL

Getting rid of that pesky Malware which can sometimes plague your machine. We will also give you tips so that you can remain free of it in the future.

A computer with a tick on it's display.
SYSTEM CHECK

Have you been subject to a fraudulent attack or are concerned about the integrity of your system? Let us check the machine for you and recommend any steps you can take to better protect yourself.

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SERVICE

Sometimes you just want to make sure that your machine is running as optimally as possible. This service is for you.

A bin with a lid.
DISPOSAL

We can securely erase and dispose of older machines or computers that no longer function. Giving you peace of mind that it's been disposed of in a sensitive manner.

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DATA MIGRATION

Moving to a new machine from Mac or PC. Let us take care of the data transfer to ensure you are up and running as quickly as possible.

"Really clear and efficient service. Even during lockdown! Professional throughout, no issues at all."

Sam Williams

A simple and streamlined process

We want to make it as painless as possible to book your machine in for it's appropriate service and as such work on an appointment basis with a clear flow for the life cycle of the repair or upgrade work.

Repair Lifecycle

  • 1. Submit repair details
  • 2. Book an appointment to drop off your machine
  • 3. Diagnostic stage
  • 4. Quote for recommended work
  • 5. Completion of approved strategy
  • 6. Book an appointment for collection of your machine

Feel the difference an SSD makes

Upgrade your hard drive based Mac to the newer Solid State Drive (SSD) technology and give your machine a new lease of life. The performance is leagues faster then you dreamed possible.

"Procedure really good. Especially delivery and collection. Advice gratefully received. Let's see her whip along now. Thank you very much."

Jeremy Stadward

Your privacy is important to us

Making sure that your data is handled in such a way that your privacy is not compromised is of paramount importance to us. We only interact with your data in such a way as is necessary to perform the required work, and only process data in accordance with the GDPR.

Service that won't feel heavy on your pocket

Diagnostics or Inspections are carried out on every machine for a modest fee saving you the worry of an expensive outlay without all the information beforehand. A Fast Track Diagnostics option gives you the opportunity to jump the queue and get your machine seen to in an expedient manner.

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DIAGNOSTICS
£30

To find out what is wrong with the machine and help us to recommend a course of action.

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FAST TRACK
£60

To jump your machine to the head of the Diagnostics queue so that it gets looked at as quickly as possible.

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INSPECTION
£30

To check that the machine is suitable for the requested upgrade and allows us to mitigate any problems that may occur.

Want to have a chat with us first?

If you would rather talk to us first about your issue then please call, text or email and we will get back to you with our recomendations.