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*Service Type: Select service type Repair Upgrade Data Migration Health Check Disposal

*Device Serial Number

How to find your product's serial number

*Operating System Select OS MacOS Tahoe (26) MacOS Sequoia (15) MacOS Sonoma (14) MacOS Ventura (13) MacOS Monterey (12) MacOS Big Sur (11) MacOS Catalina (10.15) MacOS Mojave (10.14) MacOS High Sierra (10.13) or older iOS 26 iOS 18 iOS 17 iOS 16 iOS 15 iOS 14 or older I'm not sure

*Backup I'm not backed up I use Time Machine to back up my Mac I manually copy data to another location I use third party software I use iCloud to back up my iOS device My device doesn't need to be backed up

Please note that iCloud does not back up a Mac. It is a syncing service allowing you to maintain the same data across multiple devices. Other syncing services like Dropbox and Sugarsync are similar and don't back up your device. Please select I'm not backed up if you only use this type of service.