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Take back control of your Mac

Get everything you need to safely fix your Mac yourself, from the comfort of your own home

Repair your Mac as fast as possible without losing your data or waisting time trawling for answers online
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Feeling helpless or frustrated when something happens to your Mac without warning?

It won’t turn on, freezes mid project or refuses to charge. Mac Mayday is the perfect solution to your problem, getting you back up and running as fast as possible without fear of losing precious files, damaging your Mac, waiting on someone else for help, or spending hours digging through online advice, only to find it doesn't help.

With Mac Mayday you get easy to follow step-by-step videos, showing you exactly what needs to be done when something goes wrong. You don’t need to be fluent in tech jargon or an expert computer user, Mac Mayday makes it simple to diagnose your problem and reach the correct solution efficiently.

You'll learn

The Mac Mayday Logo - a vintage microphone.

No stress. No waiting. No Confusion.

Mac Mayday puts the power back in your hands where it belongs.

It’s like having an Apple Pro Specialist right there with you, helping you out when something goes wrong with your Mac, using the same methods that Apple uses combined with my extensive knowledge and expertise.

Mac Mayday is an all new way to approach solving issues when they arise using a simple and clear method that gets you to a solution fast.

A portrait of Nicholas Warren, Apple Pro Specialist.

Why I Created Mac Mayday

Over the last sixteen years working as a Certified Mac Technician and Apple Pro Specialist (probably longer if you factor in support for friends and family!) I’ve fixed thousands of Macs for customers just like you. I’ve experienced pretty much every issue a Mac can face, from the relatively simple things like getting your email working to more frustrating things like your Mac not starting up. I’ve even had to deal with a liquid damaged MacBook because the customer’s daughter had used it for potty training!

Do you know what I noticed? Many of the most common issues could be fixed by the customer themselves. Time and time again I would see the same kinds of problems that could be easily solved by these customers that just didn’t realise they could. Instead, they wasted their time and money on solutions that either didn’t work, were confusing (online advice) or by paying repair shops too much for something so simple.

This didn’t sit right with me. I knew that with the correct strategy these customers could help themselves and become free from the fear of getting it wrong, the confusion and frustration of hours spent searching for the right answer or extra costs they didn’t need to pay.

That’s why I created Mac Mayday.

This video course shows you exactly the same clear steps that I have used for years. It empowers you to fix your Mac quickly and safely, keep your files protected and to know when it’s time to take it to a Pro. You don’t need to be ‘techy’ - all you need is the right guidance to follow.

Now instead of feeling stuck when your Mac goes wrong, you’ll know exactly what to do.

What you get with Mac Mayday

Mac Mayday is an online video course split up into easy to digest, short sessions arranged in modules. Each video is cross-referenced with links enabling you to find the information you need quickly and easily.

The Mac Lineup

Module One: Don't Panic

Objective

Helping you to stay calm as an issue occurs. Using the Mac Mayday Method to diganose your issue and formulate a plan for getting it sorted.

You will learn:

  • How to combat the inital panic
  • Recognising if your issue is hardware (physical) or software (program) related
  • The “Mac Mayday Method”
  • How to triage your Mac
  • Why ‘Have you tried turning it off and on again?’ is actually a thing
  • Do I need a Pro or am I good to go?
The Mac Lineup

Module Two: Prevention & Preparedness

Objective

Helping you to be prepared before it's too late by ensuring your data is protected and making sure your Mac stays safe from dangerous situations.

You will learn:

  • The low cost solution to the high risk problem
  • The easiest way to make sure that your data is safe
  • Making sure that you use your Mac in the way it was designed to be used
  • Being conscious of your Mac’s environment
The Mac Lineup

Module Three: Let's Get Physical

Objective

Giving you tips for diagnosing common hardware (physical) based issues for yourself, and knowing when to take it to a Pro.

You will learn:

  • What to do when your machine won’t turn on
  • What to do when there is no image on your display
  • What to do when the image on your display looks wrong, has parts missing or exhibits lines
  • The reason your Mac sounds strange
  • Why your keys are triggering themselves or not working at all
  • The solutions to many other common hardware issues
The Mac Lineup

Module Four: Crash! Ahhh, Ahhh!

Objective

What to do when your Mac crashes, freezes or shows the spinning beachball.

You will learn:

  • How to check to see if it’s an app or the Mac that has crashed
  • How to quit a crashed app
  • How to safely force shut down, the right way
  • How to safe boot (safe start up)
  • How to perform a PRAM reset (easy, non-scary walkthrough)
The Mac Lineup

Module Five: Drive-ing Me Crazy

Objective

Learn the symptoms of issues with your drive and the first steps for sorting it out.

You will learn:

  • Recognising that your machine is running slower than it should be
  • Why is my Mac taking so long to start up?
  • Using Disk Utility to check the drives on your Mac (the super easy way)
  • Understanding what error means there is an issue
  • The quick way to resolve any found issues
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Module Six: An Apple A Day

Objective

Learn about the best practises for keeping your Mac healthy and running optimally, helping to mitigate future issues.

You will learn:

  • Keeping your Mac up-to-date and when to do it
  • Making sure that you are using your Mac’s resources well
  • The best habits for keeping your Mac healthy
  • What to do to keep your Mac running fast (and what not to do)?
  • How to stay safe when installing new software

Bonus Items

Mac Mayday also includes this bundle of bonus tools usually sold sperately, that will help you to get the most out of the course.

The Mac Lineup

Bonus: The Mac Mayday Method Emergency Plan (Quick-Action Checklist)

Objective

A run down of the Mac Mayday Method to implement whenever an issue rears its head.

  • The “Mac Mayday” cheat sheet for fast fixes
  • Details the exact steps to take when something goes wrong
  • How to work smart, save money and be stress free every time
  • Printable checklist to stick near your Mac

Usually £5, yours for free.

The Mac Lineup

Bonus: The Four Ways of Installing Mac OS (Non-Scary walkthrough)

Objective

Learn the different methods that we can use to install MacOS, as well as how to do it.

  • Install from the Recovery Partition
  • Install using Internet Recovery
  • How to install the OS that shipped with the Mac (from Internet Recovery)
  • How to create and use a USB installer

Usually £30, yours for free.

The Mac Lineup

Bonus: Identifying My Mac

Objective

How to identify your Mac.

  • The top 3 ways of identifying your Mac
  • Why you might need to know what Mac you Have
  • What an AppleCare name is

Usually £30, yours for free.

The Mac Lineup

Bonus: Creating A Temporary Test Account

Objective

How to create and use a test account for troubleshooting.

  • Why we create a temporary account
  • How to set up a temporary account
  • How to delete a temporary account when you are finished

Usually £30, yours for free.

The Mac Lineup

Bonus: Battery Stats

  • Free Apple Shortcut to find out important battery information
  • Method to ascertain key battery metric

Usually £40, yours for free.

The Mac Lineup

Bonus: What Password Is It?

  • Know which password your Mac is asking for when it asks for one
  • What the different types of password are

Usually £30, yours for free.

I'M READY TO GO Get instant access to Mac Mayday

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FAQs

Is this course for me? down facing chevron

Yes. The Mac Mayday course is for anyone who uses a Mac and no longer wants to rely on the internet or repair shops, to fix common problems.

Do I need to be ‘techy’ to be able to use this course? down facing chevron

Absolutely not. Mac Mayday has been written specifically to help anyone who has a Mac, regardless of whether you feel ‘tech-capable’ or not. I’ve taken great effort to make sure that the course uses simple plain language with easy steps that anyone can follow.

How long will it take to see results? down facing chevron

Once you have completed the first module where you learn how to use the Mac Mayday Method, you will be ready to go whenever an issue occurs. Using the simple step by step nature of the method and the cross referenced videos you can get started right away.

What kind of problems does Mac Mayday cover? down facing chevron

As an Apple Certified Mac Technician with over sixteen years experience I have been able to identify the common issues that customers face. Mac Mayday is specifically designed to help you overcome these common issues.

Can this course really help me to save my files? down facing chevron

Yes. Module 2 specifically details the steps that you can take to make sure that your data is safe no matter what happens to your Mac. So long as you follow the advice given in this module you will be set up for success in the event of a major issue.

Is this course better than searching online? down facing chevron

Yes. As I have identified the common issues that Mac users face, you will have everything you need to identify your problem and get it resolved. No need to spend time searching the internet for solutions that may or may not help you.

Is the course trustworthy? down facing chevron

Yes. I am an Apple Certified Mac Technician, with over sixteen years experience in the industry. I’ve seen every problem and know exactly what steps you need to take to get to a solution, without waisting your time. This course has been specifically designed to give you what you require so you don’t need to worry about whether you are following the right method or not.

What if I make things worse? down facing chevron

It’s actually quite hard to make things worse, but don’t worry the videos show you exactly which steps to take, making sure that you are doing it in a safe way that won’t cause more problems. Say goodbye to randomly pressing things in the hope something will work, with Mac Mayday you will know exactly what to do.

What if my Mac is too broken for this to help? down facing chevron

Mac Mayday teaches you the right strategy to diagnose and fix your Mac. Even if that next step is to take it to a certified professional. You will know exactly when this is the right thing to do, Saving you the time and worry of wondering if it’s what you should do.

What if I don’t have time to learn? down facing chevron

You will need to watch the first module to understand the Mac Mayday method, but all the videos are quick and easy to follow, it won’t take long to learn. After this module all of the videos are designed to be ‘play as you go’ allowing you to go to the right video when you need it. If this still feels like too much for you, then I would recommend taking your Mac to a certified professional any time you encounter an issue.

How much does it cost? down facing chevron

Mac Mayday is a one off payment of £35. Which costs about the same as having your Mac looked at by a professional. You’ll save yourself these costs many times over by using the strategies and tools in Mac Mayday.

Is there a refund guarantee? down facing chevron

No. Due to the nature of digital products, it’s not possible to offer a refund.

How do I get the course? down facing chevron

Once you have purchased the course you will get instant access via your Dashboard on airiam.co.uk where you can watch the videos and download any resources. The course is accessible from desktop, laptop, tablet and mobile.

Do I get lifetime access? down facing chevron

Yes. Once you have purchased Mac Mayday, it’s yours for life. Access will be available by logging into airiam.co.uk and accessing your Dashboard.

Will I get updates if things change? down facing chevron

Yes. Any updates I make to Mac Mayday will be instantly reflected in your Dashboard, that way the information stays relevant no matter the issue you have.